Authentic Networks Support Center

Welcome to our new improved Support Center, We are more than glad to answer any questions you may have regarding our services or to help you out with any problems you may have. Our representatives are here to assist you 24 hours a day 7 days a week. Authentic Networks LLC provides extensive support services with all of our hosting plans. We have integrated network, and server monitoring setup for all of our servers using StarNet (proprietary) monitoring services. If there is a problem chances are we are aware of it before you are. Using extensive monitoring services like this keeps us well within our service level agreement of 99.95% uptime.

Please feel fee to submit a trouble ticket or email us at any of the below addresses your ticket will be responded to as soon as possible:

support@authenticnetworks.com - 24x7 monitored
emergency@authenticnetworks.com 24x7 monitored

Submit Ticket Submit a support ticket for a prompt reply from a support representative.	Lookup Ticket You can view, modify, or check the status of your existing ticket.
Client Area Click here to edit your details, view billing information and order additional services	KnowledgeBase The knowledge base provides instant responses to common questions.
Downloads A collection of important and frequently requested files.	Order Services Place and order for our services.